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Consumer Rights for Retailers – Goods

Consumer Rights for Retailers – Goods

CPD Approved

There is a lot of information on the internet for consumers, explaining their rights and telling...

Consumer Rights for Retailers – Services

Consumer Rights for Retailers – Services

CPD Approved

This course has been written for people who provide services to customers. It explains customer...

Customer Service Training

Customer Service Training

CPD Approved

Did you know that on average, a happy customer will tell up to 9 people about their experience with...

Customer Service.

Customer Service.

CPD Approved

Customer service is the act of taking care of the customer’s needs by providing and delivering...

Cyber Security Awareness

Cyber Security Awareness

CPD Approved

Cyber awareness training is a vital part of an organisation’s information security...

Cyber Security.

Cyber Security.

CPD & IIRSM Approved

Employees, managers and directors should all have a good understanding of the threat posed by...

Developing A Workplace Mental Health Policy.

Developing A Workplace Mental Health Policy.

CPD & IIRSM Approved

When people have good mental health, they are more likely to fulfil their potential. That means...

Developing Good Employee Relations.

Developing Good Employee Relations.

CPD & IIRSM Approved

Effective businesses encourage the development of positive relationships between managers and...

Developing Teamwork.

Developing Teamwork.

CPD & ILM Approved

Developing Teamwork is all about building stronger relationships within your team by getting to...

Disability Awareness & Inclusion

Disability Awareness & Inclusion

CPD & Citation Approved

Rather than solely focusing on raising awareness of disabilities, this course also looks at how to...

Disciplinary Procedures.

Disciplinary Procedures.

CPD Approved

The aims of the disciplinary procedure are to provide a framework within which managers can work...

Drug & Alcohol Awareness

Drug & Alcohol Awareness

CPD & IIRSM Approved

Every year thousands of lives are ruined by alcohol and drug abuse. Private life suffers, health...

Our Approved Training Partners

We are proud supporters of the RNLI-Lifeboats, saving lives together.

Please see our Certificates for a full list of our approved accredited governing bodies.

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