There is a lot of information on the internet for consumers, explaining their rights and telling...
This course has been written for people who provide services to customers. It explains customer...
Did you know that on average, a happy customer will tell up to 9 people about their experience with...
Customer service is the act of taking care of the customer’s needs by providing and delivering...
Cyber awareness training is a vital part of an organisation’s information security...
Employees, managers and directors should all have a good understanding of the threat posed by...
When people have good mental health, they are more likely to fulfil their potential. That means...
Effective businesses encourage the development of positive relationships between managers and...
Developing Teamwork is all about building stronger relationships within your team by getting to...
Rather than solely focusing on raising awareness of disabilities, this course also looks at how to...
The aims of the disciplinary procedure are to provide a framework within which managers can work...
Every year thousands of lives are ruined by alcohol and drug abuse. Private life suffers, health...