arrow Back to our courses

Social Media Marketing.

CPD Approved

This online course examines the main social media platforms and their use as marketing tools.

Course Description

In particular, we’ll look at Facebook, Instagram, LinkedIn and Twitter.

We’ll cover the main business benefits, along with how social media can provide increased market insight and help establish your company as an ‘influencer’.

We’ll discuss the sectors that use social media marketing the most and there’s advice on how to get started with social media marketing, and how to choose the right platforms.

You’ll see how to run campaigns with great content and compelling visuals and measure the effectiveness of your campaigns.

We’ll show you how to create a Social Media Policy and use social media for internal communications.

You’ll learn how to build social media into your recruitment campaigns, and train employees to use social media to promote your company.

Online security is crucial and we’ll cover the basic aspects everyone needs to know.

Finally, you’ll learn how to handle negative feedback on social media, and the T-E-A approach to handling complaints successfully.

Target Audience

This course is aimed at anyone who is responsible for the social media activities of their company, or who is wanting to get an overview of the subject to support their existing marketing activities.


This Online Accident Reporting course is approved by leading industry bodies CPD & IIRSM. Online training is flexible, efficient and cost-effective meaning the candidate can progress through the modules at their own pace and in their own time to fit the training in around their work and personal life.

Learning Outcomes

  • Understand the major social media platforms and their benefits as a marketing tool.
  • Recognise the effectiveness of social media campaigns.
  • Learn to deal with the positives and negatives of social media campaigns.
  • Create and implement a social media policy.
  • Recognise the importance of online safety.

Further Progression & Related Courses

Other courses that would be useful for candidates taking this course include:

Course Module Number Module Name Pass % Required
Social Media Marketing 1 Introduction 70%
Social Media Marketing 2 Business Benefits 70%
Social Media Marketing 3 Getting Started 70%
Social Media Marketing 4 Managing Campaigns 70%
Social Media Marketing 5 Social Media Policies 70%
Social Media Marketing 6 Handling Negative Feedback 70%

Recommended System Requirements:

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)


50 minutes

(Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Multiple User & Bulk Purchase Discounts Available. Please call for details.

Our Approved Training Partners

We are proud supporters of the RNLI-Lifeboats, saving lives together.

Please see our Certificates for a full list of our approved accredited governing bodies.