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Active Listening

CPD Approved

This Active Listening course has been designed to help you gain an understanding of what active listening is, why it is effective and what can be done to improve this skill.

(Please see below for more course details)

Course Description

Whilst technology has made it easier for us to communicate with each other, it hasn’t necessarily made our communication more meaningful. And with remote and hybrid work set-ups becoming more common, we long to connect with each other in a more human way.

Communication plays an important role in our day-to-day lives because it allows us to bond with people, share our thoughts, feelings, and experiences with them, and it helps us to reach out and connect. Ultimately, improving communication skills will always be beneficial.

Target Audience

This Online bitesize (10-minute) Active listening course is aimed at everyone in your workplace to provide users with all the information they need to improve their active listening skill. Our actionable tips can be immediately put into practice by your employees, and whilst it will require a certain amount of patience to see improvement, it’s a sure fire way to improve your team’s active listening skill.


This Online Active Listening course is approved by leading industry bodies CPD. Online training is flexible, efficient and cost-effective meaning the candidate can progress through the modules at their own pace and in their own time to fit the training in around their work and personal life.

Learning Outcomes

  • Understand what active listening is
  • Understand the benefits and rewards of practising active listening
  • Be ready to take your new active listening and knowledge and put it into action

Further Progression & Related Courses

Other courses that would be useful for candidates taking this course include:

Course Module Number Module Name Pass % Required
Active Listening 1 What is Active Listening? 70%
Active Listening 2 How to be an Active Listener 70%

Recommended System Requirements:

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)


10 minutes

(Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Multiple User & Bulk Purchase Discounts Available. Please call for details.

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Please see our Certificates for a full list of our approved accredited governing bodies.