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Writing Effective Emails

CPD Approved

Think of email communication as a circuit. First, someone needs to send information, and second; someone needs to receive, digest, and respond to the information – completing the circuit.

Course Description

Whether communication is effective or not, is down to how the information is offered, and how it’s received. Which is why keeping your emails clear, concise and respectful is crucial in order for you to share your message effectively, which gives the recipient the chance to receive and respond just as effectively.

Whether an employee considers their emails to be effective or not, this course serves as both a great starting point to improve their skills, and a fantastic refresher for those who might have developed these skills further.

Target Audience

This bitesize (10-Minute) Writing Effective Emails Training course has been designed to help the learner understand the importance of sending an effective email. It covers a simple four step process to writing effective emails, which can improve a person’s writing skills, professional relationships, and productivity. This course has been designed for the use of all levels of employees.


This Online Writing Effective Emails course is approved by leading industry bodies CPD.

Online training is flexible, efficient and cost-effective meaning the candidate can progress through the modules at their own pace and in their own time to fit the training in around their work and personal life.

Learning Outcomes

  • Learn tips on how to write an effective email
  • Understand the importance of writing an effective email
  • Understand how you can improve the content of your emails

Further Progression & Related Courses

Other courses that would be useful for candidates taking this course include:

Course Module Number Module Name Pass % Required
Writing Effective Emails 1 Communication via Email 70%
Writing Effective Emails 2 Writing an Effective Email 70%

Recommended System Requirements:

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)


10 minutes

(Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Multiple User & Bulk Purchase Discounts Available. Please call for details.

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